General terms and conditions

Definitions and Interpretations

The terms used in these terms and conditions with an uppercase letter, without having been previously defined, have the meanings given to them below:

“Client” refers to an individual, of legal age, acting for personal needs and having full legal capacity to enter into these terms and conditions.
“Reserved Rate Terms and Conditions” refers to the specific conditions for each reservation made by the Client.
“Reservation Confirmation” refers to the document summarizing the details of the reservation made by the Client, sent by the website or the Responsible Parties.
“Les Bulles d’Aÿ” refers to the apartments located at 4 Rue Gambetta, 51160 Aÿ-Champagne, represented by Aurélien Walas.
“Partners” refers to all service providers who have entered into a service provision contract or partnership agreement with Les Bulles d’Aÿ.
“Service” refers to any apartment reservation service made by the Client on the website.
“Website” refers to the website dedicated to the apartments accessible at the following address: https://lesbullesday.com.

ARTICLE 1 – Scope of Application

This seasonal rental agreement is exclusively for the rental of the apartments located at 86 Rue Gambetta, 51160 Aÿ-Champagne.
Under no circumstances shall we be held liable if these contracts are used by third parties or for purposes other than tourism.
These Terms and Conditions apply, without restriction or reservation, to any purchase of reservation services for cottages and additional services (‘the Services’) offered by Les Bulles d’Aÿ to customers on the website.
The main features of the Services are presented on the website.
The Client is required to familiarize themselves with these before making any reservation. The choice and purchase of a Service are the sole responsibility of the Client.
The Client declares:
● To have full legal capacity to enter into these Terms and Conditions.
● To be making the reservation of apartments and additional services for their personal needs.
● To be able to save and print these Terms and Conditions.

The contact details for Les Bulles d’Aÿ are as follows:
Les Bulles d’Aÿ / Aurélien Walas
4 Rue Gambetta
51160 Aÿ-Champagne, FRANCE

These terms apply exclusively, to the exclusion of any other terms, especially those applicable to other marketing channels for the Services.
These Terms and Conditions are available at any time on the website and will prevail, where applicable, over any other version or conflicting document.
Unless proven otherwise, the data recorded in the computer system constitutes proof of all transactions made with the Client. Thus, entering banking information and accepting the Terms and Conditions between Les Bulles d’Aÿ and the Client have the same legal value as a handwritten signature on paper. The computerized records kept in the Les Bulles d’Aÿ computer systems will be stored under reasonable security conditions and considered as proof of communication, orders, and payments made between Les Bulles d’Aÿ and the Client.
The Client is informed that their IP address is recorded at the time of booking.
In accordance with the French Data Protection Act of January 6, 1978, the Client has, at any time, the right to access, rectify, and object to all their personal data by emailing and providing proof of identity to: contact@lesbullesday.com.
The Client declares having read and accepted these Terms and Conditions by checking the box provided for this purpose before proceeding with the online reservation process.
By confirming the reservation of Services, the Client accepts these Terms and Conditions without restriction or reservation.
The Client acknowledges having the necessary capacity to contract and purchase the Services offered on the website.
These Terms and Conditions may be subject to subsequent modifications. The version applicable to the Client’s purchase is the one in effect on the website at the time of booking.

ARTICLE 2 – Reservations

Duration of Stay – The tenant signing this contract, concluded for a fixed term, shall have no right to remain in the premises after the stay.
The Client selects the services they wish to reserve on the website according to the following steps:

1. Selection of the apartments and rate
2. Selection of additional services, if applicable
3. Verification and validation of the reservation details, total amount of the reservation, and rate conditions
4. Providing contact details
5. Entering credit card details for guarantee or prepayment
6. Reviewing and accepting the general terms and conditions and the conditions of the selected rate prior to confirming the reservation
7. Confirming the reservation

The Client acknowledges having understood the nature, purpose, and booking conditions of the services offered by Les Bulles d’Aÿ, and having requested and received the necessary information to make an informed reservation. The Client is solely responsible for their choice of services and their suitability for their needs, and therefore, the responsibility of Les Bulles d’Aÿ cannot be held in this regard.
The Client agrees to complete the information requested on the reservation form and attests to the truthfulness and accuracy of the information provided.
It is the Client’s responsibility to check the accuracy of the reservation and immediately report any errors.
The sale of services shall be considered final only after the Client has received confirmation of the acceptance of the reservation by Les Bulles d’Aÿ, via email, and after full payment of the price has been received.
Any reservation made on the website constitutes the formation of a remote contract between the Client and Les Bulles d’Aÿ.
Les Bulles d’Aÿ reserves the right to cancel or refuse any reservation from a Client with whom there is an existing dispute related to the payment of a previous reservation.
Each reservation is personal and cannot be transferred to a third party under any circumstances.

Conclusion of the Contract – The contract becomes effective once the tenant has paid the total rental amount to Les Bulles d’Aÿ. A second copy of the contract must be kept by the tenant.

Cancellation by Les Bulles d’Aÿ – Les Bulles d’Aÿ will refund the tenant the full amount paid up to the date of cancellation.

Cancellation by the tenant – Cancellation is free if made more than 30 days before the arrival date. In case of late cancellation or no-show, the tenant will be charged the full amount of the reservation (100%).

ARTICLE 3 – Rates

Payment – The rental amount is to be paid 3 days before arrival at the property.
The services offered are provided at the rates in effect on the Les Bulles d’Aÿ website at the time of booking by the Service Provider. Prices are quoted in Euros and include taxes (TTC).
These rates are fixed and non-negotiable during their validity period, as indicated on the website.
The rates are provided before and during the reservation made by the Client. They are per apartment, based on the number of people and the selected date.

Capacity – This reservation is made for the number of occupants mentioned. If the number of occupants exceeds this, the owner may refuse the additional persons or accept them for an additional fee. Any change or cancellation of the reservation will be considered at the tenant’s initiative.
The rates are confirmed to the Client in the total amount including tax (excluding tourist taxes) in Euros. They include VAT at the rate applicable on the day of booking.
The rates include the tourist tax
The payment requested from the Client corresponds to the total amount of the purchase.
Unless otherwise stated on the Website, additional services (breakfast, etc.) are not included in the price.

ARTICLE 4 – Payment Terms

When making a reservation, the Client provides their banking details, including the cardholder’s name, the card number, the expiration date (the credit card must be valid until the end of the stay), and the security code.

Payment details are exchanged in encrypted mode using the SSL protocol.

Les Bulles d’Aÿ will not be required to provide the Services ordered by the Client if the price has not been paid in full in accordance with the conditions stated above.

Payments made by the Client will only be considered final after the amounts due have been successfully collected.

A security deposit of 300 euros is taken in the form of a credit card authorization. The deposit is not charged during the rental period and is canceled after 7 days. The deposit will only be charged in the event of damage.

ARTICLE 5 – Provision of Services

Use of the Premises – The tenant must ensure the peaceful use of the rental and use the premises in accordance with their intended purpose.
Common areas are equipped with video surveillance.
The apartments of Les Bulles d’Aÿ are entirely non-smoking spaces. The client will be held responsible for any direct and/or indirect damages resulting from smoking in the property. Consequently, the client will be liable for the full cost of cleaning and restoring the damaged element or space to its original condition.

Pets – This reservation is made without the company of pets. The Client may request the acceptance of a pet by Les Bulles d’Aÿ, who reserves the right to accept or refuse on a case-by-case basis. In the event of non-compliance with this clause by the tenant, the owner may refuse the stay, and no refund will be provided.
The Client agrees to lock all doors, windows, and French windows when leaving the premises.
The Client’s personal belongings left in the apartments are their sole responsibility. The Owners cannot be held responsible for any loss, theft, damage, or harm caused to these belongings.

Tenant’s Obligations – The tenant is required to:

• Occupy the premises only in a manner consistent with residential use, excluding any business, professional, industrial activities, or gatherings. The tenant acknowledges that the rental is granted exclusively for temporary residence and leisure purposes, which is a major condition without which the rental would not have been granted.
• Refrain from doing anything that could disturb the peace of the neighborhood, either by their own actions or those of their family or guests.
• Occupy the premises personally and cannot sublet, even for free, or transfer their rights under this lease without the written consent of the owner.
• Not store furniture or movable items, except for linens and small objects.
• Not make any modifications or changes to the furniture or layout of the premises.
• The tenant cannot refuse access to the premises when the owner or their representative requests it.
• Allow necessary urgent works to be carried out during the rental period if such work cannot be postponed.
• Maintain the rented premises and return them in good condition at the end of the rental period.
• Immediately inform the owner or their representative of any damage or incidents occurring in the rented premises, even if no visible damage is apparent.
• Be responsible for any damages or losses caused by their actions or by people they have allowed into the property during their stay, unless they can prove that the damages occurred without their fault or that of the designated persons.

The Client will be held responsible for all direct and/or indirect damages, including consequential damages, caused in the reserved room or elsewhere within the apartments. Consequently, the Client agrees to compensate the Owners for the amount of said damages, in addition to any potential legal fees or attorney’s costs incurred by Les Bulles d’Aÿ.

Insurance – The tenant is responsible for any damages caused by their actions. They are required to have vacation insurance covering these risks.

Check-in and Check-out Times – Check-in is from 4:00 PM or later, depending on the departure time of previous tenants. Check-out is no later than 11:00 AM.
If the check-out time is exceeded, an additional night will be charged to the Client.

The Client will have 8 days from their departure date to submit, in writing, any reservations or claims regarding the provision of services, along with supporting documentation, to Les Bulles d’Aÿ.
No claim will be accepted if the Client does not comply with these formalities and deadlines.

In the absence of any reservations or claims explicitly made by the Client within this timeframe upon receiving the services, those services will be deemed to have been provided in accordance with the reservation, both in terms of quantity and quality.

ARTICLE 6 – Data Protection and Privacy

In accordance with the French law 78-17 of January 6, 1978, it is reminded that the personal data requested from the Client is necessary for processing their reservation and issuing invoices, among other purposes.

This data is processed and intended for use by Les Bulles d’Aÿ.

Furthermore, Les Bulles d’Aÿ may send its clients newsletters, promotional offers, or a satisfaction survey following their stay via email.

The Client has, in accordance with applicable national and European regulations, the right to access, modify, correct, and oppose the processing of their personal information.

This right can be exercised in the manner and under the conditions specified on the website of Les Bulles d’Aÿ.

ARTICLE 7 – Intellectual Property

The content of the website is the property of Les Bulles d’Aÿ and its partners and is protected by French and international intellectual property laws.
Any total or partial reproduction of this content is strictly prohibited and may constitute an act of copyright infringement.

ARTICLE 8 – Applicable Law – Language

These Terms and Conditions and the transactions arising from them are governed by and subject to French law.
These Terms and Conditions are written in both French and English. In the event of a translation into one or more foreign languages, only the French text shall prevail in case of a dispute.

ARTICLE 9 – Pre-Contractual Information – Client’s Acceptance

The Client acknowledges having been provided, prior to making the reservation and concluding the contract, with these Terms and Conditions and all the information listed in Article L. 221-5 of the French Consumer Code, in a clear and understandable manner, and specifically the following information:
● the price of the Services and any additional fees;
● if the contract is not to be performed immediately, the date or time frame in which Les Bulles d’Aÿ undertakes to provide the reserved Services;
● information about identity, postal, phone, and email contact details, and business activities, if not included in the context;
● information related to legal and contractual warranties and their implementation procedures;
● the features of the digital content;
● information regarding important contractual conditions;
● the accepted payment methods (credit card only).

By making a reservation on the website, the individual (or entity) fully accepts these Terms and Conditions and agrees to pay for the Services ordered, as explicitly acknowledged by the Client, who waives any conflicting document, which would not be enforceable against Les Bulles d’Aÿ.